Returns & Exchanges
At Olga Valentine, we want you to be completely in love with your sustainable swimwear. If your order isn't quite right, we offer returns and exchanges on full-priced items within 14 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Ensure items are in their original condition, unworn and unwashed, with all hygiene liners and designer tags still securely attached.
- 3.Ship the Items
Affix the provided shipping label to your parcel and drop it off at your nearest authorized postal location or courier point.
- 4.Receive Refund or Credit
Once our team inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.